Enterprise Telemedicine Platform with Remote Patient Monitoring
Full-featured telemedicine platform enabling virtual care delivery with integrated remote patient monitoring and seamless EHR integration.
Key Results
Overview
Unity Health System serves a large rural area where patients often travel 60+ miles for medical appointments. They needed a comprehensive telehealth solution that went beyond basic video calls to include remote monitoring, prescription management, and full integration with their existing clinical workflows. We built an enterprise-grade platform that enables providers to deliver high-quality virtual care while maintaining continuity with in-person visits.
The Challenge
Healthcare system needed to rapidly scale telehealth capabilities to serve rural communities and provide continuous remote monitoring for chronic disease patients
Problem Statement
Rural patients faced significant barriers to accessing healthcare, resulting in delayed care, poor chronic disease management, and frequent emergency room visits for preventable issues. The existing basic video conferencing solution lacked integration with EHR systems, had no remote monitoring capabilities, and provided poor user experience for both patients and providers. Clinical staff spent excessive time on manual data entry after virtual visits.
The Solution
Developed comprehensive telemedicine platform with video consultations, remote patient monitoring, wearable device integration, and EHR connectivity
Our Approach
Built HIPAA-compliant video consultation platform using WebRTC
Developed mobile apps for iOS and Android with intuitive patient experience
Integrated with 10+ wearable devices and remote monitoring equipment
Created provider portal with full EHR integration via HL7 FHIR
Implemented e-prescribing with pharmacy integration
Built automated appointment scheduling and reminders
Developed AI-powered symptom checker for visit triage
Created real-time vital signs monitoring with automated alerting
Implemented secure messaging and document sharing
Implementation Timeline
Phase 1: Core Platform
3 monthsBuilt video consultation infrastructure with recording, screen sharing, and virtual waiting rooms. Developed patient and provider web portals with essential features.
Phase 2: Mobile Applications
4 monthsCreated native iOS and Android apps with optimized video quality, offline capabilities, and seamless user experience. Integrated biometric authentication.
Phase 3: Remote Monitoring
3 monthsIntegrated with blood pressure monitors, glucose meters, pulse oximeters, and fitness wearables. Built data aggregation and trend analysis capabilities.
Phase 4: EHR Integration
3 monthsConnected with Epic EHR system using FHIR APIs. Automated clinical documentation, problem lists, medications, and visit summaries.
Phase 5: Advanced Features
3 monthsAdded e-prescribing, lab order integration, AI symptom checker, and automated patient engagement tools.
Technologies Used
This platform has transformed healthcare delivery in our rural communities. Patients no longer need to drive hours for routine appointments, and we can monitor chronic conditions in real-time. The seamless EHR integration means our workflows actually improved rather than becoming more complicated.
Dr. Jennifer Walsh
Chief Digital Health Officer, Unity Health System